Last updated: July 7, 2026
Primal Remedies operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
Personal information means information that identifies or can reasonably be linked to you. Depending on how you interact with the Services and where you live, we may collect or process the categories below.
- Contact details, including your name, billing and shipping address, phone number, and email address.
- Financial and transaction information, including payment details, items viewed or placed in your cart, purchases, returns, exchanges, or cancellations.
- Communications with us, including information submitted in a customer support inquiry.
- Device and usage information, including your browser, network connection, IP address, unique identifiers, and interactions with the Services.
Personal Information Sources
- Directly from you when you visit or use the Services, communicate with us, or provide information.
- Automatically from your device and through cookies or similar technologies.
- From service providers, business partners, and other third parties that help us operate the Services.
How We Use Your Personal Information
- Provide, tailor, and improve the Services, process payments, fulfill orders, arrange shipping, and facilitate returns.
- Send marketing and promotional communications, subject to your preferences and applicable law.
- Support security and fraud prevention, investigate misuse, and protect customers and the Services.
- Communicate with you and provide customer support.
- Comply with applicable law, valid legal process, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose personal information to vendors and service providers that perform services on our behalf, business and marketing partners, affiliates, and parties involved in a business transaction or legal process. We may also disclose information when you direct or consent to the disclosure, including to ship products or use social media integrations.
Relationship with Shopify
The online store may use Shopify services, which collect and process information about access to and use of the Services to provide and improve the shopping experience. Information submitted to ecommerce services may be transmitted to service providers in countries other than where you reside.
Third Party Websites and Links
The Services may link to online platforms operated by third parties. We do not guarantee and are not responsible for the privacy, security, accuracy, or reliability of those sites. Review their policies before providing information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction. A parent or guardian may contact us to request deletion of information provided by a child.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and information may not be secure while in transit. How long we retain information depends on whether it is needed to provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.
Your Rights and Choices
Depending on where you live, you may have rights to access, know, delete, correct, or receive a copy of personal information, or to opt out of certain sale, sharing, and targeted advertising uses. These rights are not absolute and may apply only in certain circumstances.
You may unsubscribe from promotional emails through the unsubscribe option in those messages. We may still send non-promotional messages about orders and requests.
We may need to verify your identity before processing a privacy request. We will not discriminate against you for exercising applicable rights.
Complaints
If you have concerns about how we process personal information, contact us using the details below. Depending on where you live, you may have the right to appeal a decision or complain to your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside the country where you live. Where required, we rely on recognized safeguards such as standard contractual clauses or other lawful transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised policy, update the date, and provide notice where required by law.
Contact
For questions about our privacy practices or to exercise available rights, call +1 350 213 2040, email primal-remedies@gmail.com, or write to PRIMAL REMEDIES LLC, 74 Kleenburn Rd, Ranchester, WY 82839.